Shipping & Delivery Policy
Effective Date: 27-09-2025
Website: https://sharmakirana.com/
At SHARMA KIRANA AND GENERAL STORE, we aim to deliver your orders quickly and safely. This Shipping Policy explains how and when your orders will be processed and delivered.
1. Order Processing Time
- Orders are typically processed and packed within 24–48 hours after confirmation and payment.
- Orders placed on weekends or public holidays will be processed on the next working day.
- In case of high demand or stock unavailability, processing may take longer. We will inform you if there is any delay.
2. Delivery Coverage
- We currently deliver to [insert service area — e.g., within city/locality/state].
- For areas outside our regular delivery coverage, please contact us before placing your order.
3. Delivery Time
- Standard delivery time is 2–5 working days within our service area.
- Same-day or next-day delivery may be available for select pin codes (if applicable).
- Delivery times may vary due to unforeseen circumstances such as weather, strikes, or logistics delays.
4. Delivery Charges
- Free delivery may be available on orders above ₹[Insert Amount].
- Orders below this value may attract a nominal delivery fee (displayed at checkout).
- Additional charges may apply for express or out-of-area deliveries (if applicable).
5. Order Tracking
- After your order is confirmed and shipped, you will receive an SMS or email with tracking details (if tracking is available).
- For local doorstep deliveries managed by us, you will be informed of the expected delivery time.
6. Failed Delivery Attempts
- If our delivery partner is unable to deliver your package due to an incorrect address, unavailability, or refusal, we will contact you to reschedule.
- Additional delivery attempts or return shipping fees may apply in such cases.
7. Damaged or Missing Items
- Please check your package at the time of delivery.
- If any item is missing, damaged, or tampered, notify us within 24 hours of receiving the order for quick assistance.
8. International Shipping
- Currently, we do not ship outside India.
9. Contact Us
For any questions or delivery-related assistance, contact:
SHARMA KIRANA AND GENERAL STORE
Email: contact@sharmakirana.com